The Secret Formula for Organizational EffectivenessTM
The Secret Formula outlines a structure for effective governance to enable organizations and their people to excel. It's a secret we want you to tell.
HOW TO USE THE MODEL
Clarify Communication, Authority, and Accountability
Use These Vertical Lines to Connect Distinct Roles
Why? Providing clarity about how information passes to the right people and how the various people involved should relate to each other is one of the biggest ways organizations avoid the muck and mire of mixed expectations, missed information, and misplaced frustration.
Read our full article about this here.
Divide Strategy and Implementation
Get the Best from the Board-CEO Relationship
Why? The role of the board is to Direct and Protect. The role of staff is to run with that direction and bring their full creative energy towards formulating and implementing effective solutions (within the policies set by the board). Maintaining trust between both parties requires good communication between the two (through the CEO), and trust (aka, no meddling!). This also depends on board members wearing their "owner" hat while talking governance, not their "customer" hat.
We usually call this "noses in, fingers out".
